Last edited by Sangfor Elsa 16 May 2020 11:08.

Can i seee
takeout any error
to my device

file log like .txt or CSV
to see what happened with the device
how to do that?

334025ebce859e8eec.png
I only got this and didn't understand what it meant


i want to know cause
yesterday could not use SSL VPN
within 5-10 minutes

in range time 13.00-14.00

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Sangfor_Brando Lv4Posted 19 May 2020 10:50
  
Hi sir, currently NGAF does not support to export out the system logs to file and syslog. We will forward this requirement to the NGAF roadmap.

Usually the error logs are intended for troubleshooting purpose by Sangfor technical staff. If you need any assistance, you may kindly drop an email to tech.support@sangfor.com with the problem description, device details such as product, version, serial number and also company/partner name for Sangfor engineer to investigate.

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